Location: USA
Reporting to: Worldwide Applications Director
Key Responsibilities:
- Work closely with Marketing Director to build relationships with NA customers.
- Be the primary customer contact for applications of Infinitesima products
- Support business development, through running samples, presenting data, writing reports, conference presentations and other means
- Support the customer in data collection & method development by understanding their applications and optimising the system & recipe parameters
- Drive applications projects to meet customer requirements
- Present the product and associated results to customers in a professional way
- Trouble shoot application performance to diagnose system operation & setup issues
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